Computer Repairs - Website Development & Maintenance
Clough I.T. Solutions
Who are Clough I.T. Solutions?
Clough I.T. Solutions Computer Repairs Ormeau provides quality and affordable Computer Repair Services to all makes and models of Laptops, PC's, Mac & Peripherals.
Founded in 2009 by David Clough, Clough I.T. Solutions has grown to provide a growing client base with quality & affordable Web Design and I.T. Support services throughout Australia and the rest of the world.
With many years working for large I.T. organisations David became frustrated with how individuals and businesses were being charged high end prices for low end quality. As such, Clough I.T. Solutions was born to provide a quality service and product to individuals and businesses at a fair and affordable price. This philosophy has proven successful time and time again and the respect earned from our clients is testament to this success.
Based half way between Brisbane and the Gold Coast, we are able to provide onsite services to individuals and businesses within these areas, and we also offer remote support options to all other areas.
Clough I.T. Solutions is a proud supplier and supporter of HeartKids QLD.
Our future is positive and we will continue to grow and provide quality and affordability to all.
David Clough really knows his stuff ! I gave him a call as I was having problems with my computer which included trouble with Microsoft Outlook email which was turning me grey even quicker than I wanted.I called this wiz called David Clough who was there the next day and had it fixed in no time and also fixed facebook and updated my Windows with the latest software. His cost was very reasonable for what he done, he knew what he was doing and had customer service with a personality. Thankyou I.T Solutions ( David )
Amazing service, quick and efficient! Couldn’t recommend a more better technician! Thanks David
David is a brilliant tech. So very happy with all the work he has done for me 🙂
Oh my. David is awsome. Fantastic over the phone service for me to get my computer up and going after an accidental delete of my complete windows10. David was quite happy to help me try myself and offered a free assessment to tell me if it could be fixed if I failed. Pick up and delivery free as well. With all his help we managed to get ot back and going again. Fantastic guy. Deserves a 10 star rating. will def use again.
⭐️⭐️⭐️⭐️⭐️ excellent customer service. Couldn’t recommend David enough. My computer was picked up, fixed and dropped back off within 24 hours.
David is friendly and very easy to deal with. Running a small business, having an IT Guru who is available to assist at anytime is priceless, allowing us to get back on track ASAP. David is extremely good at what he does and I would highly recommend his services.
David thanks for fixing my laptop you are a godsend efficient timing pricing excellent I would give you a 5 star rating thanks again
Thank you for your help & advice Amazing service 5*
Amazing service & work. I recommend David from Clough I.T Solutions to everyone. Plus very affordable 😊
Fantastic Service (AND on a public holiday)!! Dave picked up my laptop from my home, located the problem, installed a new network card, fixed the problem and EVEN delivered my laptop back to me all within an hour!! I hope I won’t have to use you again but if I do, I know I am in great hands!!! Thanks again & Happy Easter!!!
Great, fast and reliable service at a reasonable price
Great service, prompt and well-priced. I highly recommend David and will never go anywhere else for computer issues. Thanks David!
I would highly recommend David, amazing service and great prices!! Will definitely use his services again if needed ☺️
Thanks David for being so prompt sending me a message and fixing my computer in 1 Day. Awesome Service Will be passing on your number to other people. ����
We had a lightning strike and needed someone who could quickly and competently assess and report the damage to our PC's. David was brilliant. Extremely timely and efficient service.
Fast service! Repaired a laptop for my son and did above and beyond expected. Highly recommend!!
Fast, reliable and honest service.
David was extremely kind and went completely out of his way to assist me. Would recommend him to anyone needing computer assistance.
David truly deserves a five-star rating and his reputation! He has been a life-saver and has gone the extra mile to explain and help me. Really a priceless service for small business owners and very affordable for the service provided.
David was very professional, prompt and efficient. He picked my laptop up and delivered it all fixed up. Will definitely be using his services again when I am having computer problems and would have no hesitation in recommending him to anyone.
Exceeded my expectations and put in an unreal effort to get my computers working. Very high with skills and knowledge
David has helped me out on serval occasions with my Mac Laptop. The problem is always fixed quick. He defiantly knows his stuff! Thanks Again David!
Amazing service- from pick up and delivery to keeping you up to date, well priced and very patient with technically challenged people! Thanks so much for your work David, I will be recommending you widely.
Wonderful, quick service. Highly recommend!
Fantastic service from David fixed the problem overnight if you need I.T he is the man ⭐️⭐️⭐️⭐️⭐️
At Clough I.T. Solutions we can diagnose and repair all makes and models of Computers, Laptops and Printers, including Microsoft and Apple products.
We offer onsite service at a competitive rate to all areas of the Gold Coast and Brisbane, with same or next business day response on most occasions.
We also offer a FREE pickup, quotation and delivery service for all return-to-base repairs, allowing you to know exactly what is required and allowing you to make an informed decision to proceed with the repair of your item.
Of course, you are also welcome to drop off your computer / laptop / printer to us between 8am and 5pm Monday to Friday and 9am to 2pm Saturday, although please let us know before coming so that we can ensure someone is available to assist you.
Weekend and after-hours service is also available by prior arrangement.
All replaced hardware is covered by the manufacturers warranty and all labour performed by Clough I.T. Solutions is covered by a 3 month warranty.
If you have a computer / laptop or an external hard drive that is not able to see or access some or all of your data, we can help!
If you think your data is lost, please DO NOT TRY TO ACCESS THE DATA YOURSELF! This could cause further damage to the drive and reduce the chance of recovering your data!
The inside of a hard drive is very similar to an old style record player, with three main components:
- Actuator Arm
- Read/Write Head
The parts need to be in a good working order and not damaged in any way to be able to access and read / write data. It is usually a failure of one or more of these components which causes data to no longer be accessible.
DO NOT OPEN THE DRIVE YOURSELF!
Opening the drive yourself can not only expose the drive to dust and dirt and other contaminants, but if you try moving any of the internal components yourself you can very easily cause damage to the platter or head and make your data unrecoverable.
Our Data Recovery Service
We always start by providing a free, no obligation assessment of your hard drive to determine the nature of the failure and the potential for data recovery. This assessment will identify if the data can be recovered using our extensive data recovery tools or if the hard drive will require a forensic inspection in a clean room environment. Once assessed we will let you know how Clough I.T. Solutions can assist in the recovery of your data.
General Data Recovery Costs
Non Forensic Data Recovery
Data is recovered by Clough I.T. Solutions using our extensive data recovery tools. Approx 75% of all hard drives we look at we can recover data from without a forensic service!
- $82.50 - $165.00 (excludes recovery media)
Forensic Data Recovery
Clough I.T. Solutions manages the data recovery with a third-party data recovery company who has a clean room environment (located in Brisbane). Clough I.T. Solutions hand delivers the hard drive to them to ensure no further damage is caused that could happen if couriered. We then liaise directly with the third-party to manage things on your behalf.
- $275.00 - This is an upfront, non-refundable fee which covers the equipment and labour to assess your hard drive for data recovery. If you do decide to proceed with the data recovery this $275.00 will go toward the final cost of the data recovery.
- $275.00 - $352.00 - Class 1 Job - Estimated data recovery costs for simple logic, firmware or drive imaging problems
- $275.00 - $550.00 - Class 2 Job - Estimated data recovery costs for complex jobs with data encryption, firmware repair or sticking heads
- $451.00 - $957.00 - Class 3 Job - Estimated data recovery costs for PCB repairs, ROM programming and other complex problems
- Starting from $847.00 - Class 4 Job - Estimated data recovery costs for head and platter replacements, low end NAS or simple raid arrays
- Quoted Case By Case - Class 5 Job - Complex jobs such as damaged platters or stripe raid systems
Please Contact Us to discuss your Data Recovery needs.
Our Website Design service allows us to help you turn your online vision into reality! Achieve results with a clean, crisp design and content built to attract your customers.
Is your website backed up? Is your website up to date? Is your website secure? Our Website Care service provides peace of mind that should something go wrong your website can be restored quickly and economically.
Looking for a one-stop management service for your website? Our Website Management service takes the hassle out of running your website without busting the budget.
Have an idea for a WordPress Plugin but need someone to develop it for you? Look no further than Clough I.T. Solutions. We can work with you to plan, develop and deploy WordPress Plugins ranging from simple to complex.
18 Oscar Close
Ormeau QLD 4208
- 08:00 - 18:00 Monday
- 08:00 - 18:00 Tuesday
- 08:00 - 18:00 Wednesday
- 08:00 - 18:00 Thursday
- 08:00 - 18:00 Friday
- 09:00 - 15:00 Saturday
- After Hours & Sunday By Appointment