Computer Repairs - Website Development & Maintenance

Clough I.T. Solutions

Who are Clough I.T. Solutions?

Clough I.T. Solutions Computer Repairs Ormeau provides quality and affordable Computer Repair Services to all makes and models of Laptops, PC's, Mac & Peripherals.

Founded in 2009 by David Clough, Clough I.T. Solutions has grown to provide a growing client base with quality & affordable Web Design and I.T. Support services throughout Australia and the rest of the world.

With many years working for large I.T. organisations David became frustrated with how individuals and businesses were being charged high end prices for low end quality. As such, Clough I.T. Solutions was born to provide a quality service and product to individuals and businesses at a fair and affordable price. This philosophy has proven successful time and time again and the respect earned from our clients is testament to this success.

Based half way between Brisbane and the Gold Coast, we are able to provide onsite services to individuals and businesses within these areas, and we also offer remote support options to all other areas.

Clough I.T. Solutions is a proud supplier and supporter of HeartKids QLD.

Our future is positive and we will continue to grow and provide quality and affordability to all.

Our Team

David Clough

David Clough

Elizabeth Clough

Elizabeth Clough

  • Very knowledgeable and fast, personalised service.

    Kathryn Lynelle Avatar
    Kathryn Lynelle
    11/13/2018

    Thanks David. So happy my laptops working great again. Really quick efficient service!

    Lucienne Nowland Avatar
    Lucienne Nowland
    12/11/2018

    Thank you so much for your help, absolutely wonderful service will recommend

    Andrew John Paku Avatar
    Andrew John Paku
    3/21/2019
  • ⭐️⭐️⭐️⭐️⭐️ excellent customer service. Couldn’t recommend David enough. My computer was picked up, fixed and dropped back off within 24 hours.

    Emily Welch Avatar
    Emily Welch
    10/17/2018

    highly recommend fantastic service and advice.

    Michael John Purnell Avatar
    Michael John Purnell
    1/31/2019

    Extremely helpful and provides a fantastic service, I would highly recommend david for all your computer needs

    Mitch Wilson Avatar
    Mitch Wilson
    1/03/2019
  • David thanks for fixing my laptop you are a godsend efficient timing pricing excellent I would give you a 5 star rating thanks again

    Donna Knipe Avatar
    Donna Knipe
    9/27/2018

    Great service and advice, highly recommended for business and personal IT services.

    Blair Shapland Avatar
    Blair Shapland
    1/31/2019

    Could not be happier a very quick turnaround and quality work

    Darin Rennick Avatar
    Darin Rennick
    11/16/2018
  • I contacted Clough IT Solutions in the morning - within the hour he picked up my computer and had diagnosed, repaired, and dropped the computer back to me that same day! Amazing service. Friendly and professional. I will be returning for my computer needs and would highly recommend. Thanks David!

    Georgia Murray Avatar
    Georgia Murray
    12/11/2018

    Awesome, friendly service 5/5..! Definitely recommend 👍

    Kay Kleinschmidt Avatar
    Kay Kleinschmidt
    1/12/2019

    Fantastic service - David picked up my computer and had it fixed in less than a day. Highly recommend

    Kirsty Robinson Avatar
    Kirsty Robinson
    11/23/2018
  • Fantastic service from David fixed the problem overnight if you need I.T he is the man ⭐️⭐️⭐️⭐️⭐️

    Sam Stone Avatar
    Sam Stone
    8/22/2018

    David is reliable, and professional. Highly recommended

    Craig Wells Avatar
    Craig Wells
    11/15/2018

    David is very professional, reliable, affordable & has fantastic communication with his client. Very quick service.

    David’s services are highly recommended 😀

    Vic Strachan Avatar
    Vic Strachan
    11/16/2018
  • Clough I.T. takes care of all our hardware and software problems for the home and the office. They're quick and efficient, and they come to us.

    I don't have to worry about our computers anymore!

    Warwick de Zwaan Avatar
    Warwick de Zwaan
    8/27/2018

    David was awesome. He checked out a laptop that I had bought my son for Christmas. When David told me what was wrong and broke down the cost to fix it, he also recommended that it wasn't worth repairing. He helped us to get a ex government laptop with a 6 month warranty that is much better for my son and what he needs. 10 out of 10 service. Thanks David.

    Liselle Clark Avatar
    Liselle Clark
    1/20/2019

    Oh my. David is awsome. Fantastic over the phone service for me to get my computer up and going after an accidental delete of my complete windows10. David was quite happy to help me try myself and offered a free assessment to tell me if it could be fixed if I failed. Pick up and delivery free as well. With all his help we managed to get ot back and going again. Fantastic guy. Deserves a 10 star rating. will def use again.

    Michelle Bernon Avatar
    Michelle Bernon
    11/03/2018
  • Excellent service at very reasonable price.

    David picked up my son's BYOD school laptop (from our home in Pimpama) and within in 24 hours, he had diagnosed the problem, given me a quote, fixed the laptop and delivered it back to us in working order. He was efficient, professional and friendly. I highly recommend Clough I.T. Solutions 👍

    Mandy Hardman Avatar
    Mandy Hardman
    2/26/2019

    David was extremely kind and went completely out of his way to assist me. Would recommend him to anyone needing computer assistance.

    Bianca Bell Avatar
    Bianca Bell
    10/02/2018

    David was recommended by a friend. He sorted out my problems very quickly and efficiently and the fee was most reasonable. I wouldn’t hesitate to recommend his services.

    Bonnie Cook Avatar
    Bonnie Cook
    3/19/2019
  • Bought a second hand MacBook and had issues with some keys not working as expected. Quiet annoying when one of those keys is the delete button. 2months I tried investigating the issue and to fix and nothing worked. I rang Dave from Clough I.T and within moments he was looking at computer. We worked together to find a solution in the end he got the job done after a few hours. One very happy customer here! Highly recommend.

    Michael Parker Avatar
    Michael Parker
    3/29/2019

    Fast, efficient service, great pricing and genuine bloke willing to go that extra mile to help.

    Matthew Forrester Avatar
    Matthew Forrester
    2/15/2019

    Excellent service at a very reasonable price.

    David picked up my son's BYOD school laptop (from our home in Pimpama) and within in 24 hours, he had diagnosed the problem, given me a quote, fixed the laptop and delivered it back to us in working order. He was efficient, professional and friendly. I highly recommend Clough I.T. Solutions.

    Mandy Hardman Avatar
    Mandy Hardman
    2/26/2019
  • Thank you David for your outstanding 5 * service yet again

    Awesome communication fast prompt service

    Highly recommend A+

    Sandi Bloomfield Avatar
    Sandi Bloomfield
    4/10/2019

    Couldn’t be more impressed with David’s prompt, polite professional door to door service for the repair of my sons laptop/tablet. Contrary to the advice of the original supplier “cheaper to just buy another?”, David sourced, quoted and supplied the necessary parts and well within the quoted turn around time......AND at a fraction of the original purchase price!

    Happily recommending Clough IT Solutions,

    10 out of 10!!

    Linda Whyte Avatar
    Linda Whyte
    4/18/2019

    Clough IT Solutions came with high recommendations. David listened to what I wanted and built me a computer to suit my needs. I am extremely happy with how professional and fast the service was. I would and have recommended David for anybody needing computer services.

    Diane Agar Avatar
    Diane Agar
    8/29/2018
  • Great service, prompt, fast and efficient - thanks David

    Lynn Williamson Avatar
    Lynn Williamson
    2/23/2019

    I would highly recommend David, amazing service and great prices!! Will definitely use his services again if needed ☺️

    Amy Lees Avatar
    Amy Lees
    9/27/2018

    Amazing service & work. I recommend David from Clough I.T Solutions to everyone. Plus very affordable 😊

    Jess Ngaheu Avatar
    Jess Ngaheu
    9/27/2018
  • Couldn’t be more impressed with David’s prompt, polite professional door to door service for the repair of my sons laptop/tablet. Contrary to the advice of the original supplier “cheaper to just buy another?”, David sourced, quoted and supplied the necessary parts and well within the quoted turn around time......AND at a fraction of the original purchase price!

    Happily recommending Clough IT Solutions,

    10 out of 10!!

    Linda Whyte Avatar
    Linda Whyte
    4/18/2019

    Laptop collected on a Saturday, let me know what was wrong and had a repair quote to me within 24 hours. Laptop returned outside business hours. Fair prices, excellent communication & service, very knowledgeable. Highly recommend!

    Jess Morson Avatar
    Jess Morson
    12/05/2018

    Showed up on time and had all my issues sorted in 20mins .. top bloke ,

    Scott Hammond Avatar
    Scott Hammond
    4/13/2019
  • Fast, reliable and honest service.

    Sasha Bagnall Domaschenz Avatar
    Sasha Bagnall Domaschenz
    10/22/2018

Computer Repairs

At Clough I.T. Solutions we can diagnose and repair all makes and models of Computers, Laptops and Printers, including Microsoft and Apple products.

We offer onsite service at a competitive rate to all areas of the Gold Coast and Brisbane, with same or next business day response on most occasions.

We also offer a FREE pickup, quotation and delivery service for all return-to-base repairs, allowing you to know exactly what is required and allowing you to make an informed decision to proceed with the repair of your item.

Of course, you are also welcome to drop off your computer / laptop / printer to us between 8am and 5pm Monday to Friday and 9am to 2pm Saturday, although please let us know before coming so that we can ensure someone is available to assist you.

Weekend and after-hours service is also available by prior arrangement.

Call us on 0451 836 844 to arrange your repair, or alternatively complete our Online Booking Form.

All replaced hardware is covered by the manufacturers warranty and all labour performed by Clough I.T. Solutions is covered by a 3 month warranty.

Data Recovery

If you have a computer / laptop or an external hard drive that is not able to see or access some or all of your data, we can help!

If you think your data is lost, please DO NOT TRY TO ACCESS THE DATA YOURSELF! This could cause further damage to the drive and reduce the chance of recovering your data!

The inside of a hard drive is very similar to an old style record player, with three main components:

  • Platters
  • Actuator Arm
  • Read/Write Head

The parts need to be in a good working order and not damaged in any way to be able to access and read / write data.  It is usually a failure of one or more of these components which causes data to no longer be accessible.

DO NOT OPEN THE DRIVE YOURSELF!

Opening the drive yourself can not only expose the drive to dust and dirt and other contaminants, but if you try moving any of the internal components yourself you can very easily cause damage to the platter or head and make your data unrecoverable.

Our Data Recovery Service

We always start by providing a free, no obligation assessment of your hard drive to determine the nature of the failure and the potential for data recovery.  This assessment will identify if the data can be recovered using our extensive data recovery tools or if the hard drive will require a forensic inspection in a clean room environment.  Once assessed we will let you know how Clough I.T. Solutions can assist in the recovery of your data.

General Data Recovery Costs

Non Forensic Data Recovery

Data is recovered by Clough I.T. Solutions using our extensive data recovery tools. Approx 75% of all hard drives we look at we can recover data from without a forensic service!

  • $82.50 - $165.00 (excludes recovery media)

Forensic Data Recovery

Clough I.T. Solutions manages the data recovery with a third-party data recovery company who has a clean room environment (located in Brisbane).  Clough I.T. Solutions hand delivers the hard drive to them to ensure no further damage is caused that could happen if couriered.  We then liaise directly with the third-party to manage things on your behalf.

  • $275.00This is an upfront, non-refundable fee which covers the equipment and labour to assess your hard drive for data recovery.  If you do decide to proceed with the data recovery this $275.00 will go toward the final cost of the data recovery.
  • $275.00 - $352.00 - Class 1 Job - Estimated data recovery costs for simple logic, firmware or drive imaging problems
  • $275.00 - $550.00 - Class 2 Job - Estimated data recovery costs for complex jobs with data encryption, firmware repair or sticking heads
  • $451.00 - $957.00 - Class 3 Job - Estimated data recovery costs for PCB repairs, ROM programming and other complex problems
  • Starting from $847.00Class 4 Job - Estimated data recovery costs for head and platter replacements, low end NAS or simple raid arrays
  • Quoted Case By Case - Class 5 Job - Complex jobs such as damaged platters or stripe raid systems

Please Contact Us to discuss your Data Recovery needs.

Website Services

Website Design

Our Website Design service allows us to help you turn your online vision into reality! Achieve results with a clean, crisp design and content built to attract your customers.

Website Care

Is your website backed up? Is your website up to date? Is your website secure? Our Website Care service provides peace of mind that should something go wrong your website can be restored quickly and economically.

Website Management

Looking for a one-stop management service for your website? Our Website Management service takes the hassle out of running your website without busting the budget.

Our Work

ctt.org.au

heartclassforkids.com.au

navigateinsurance.com.au

cinema2u.com.au

bolg.com.au

spiritualeventsdirectory.com

amandadewarren.com

bealliam.org.au

johnaudet.org

naturalelements.net.au

leisure-riders.com

WordPress Plugins

Have an idea for a WordPress Plugin but need someone to develop it for you?  Look no further than Clough I.T. Solutions.  We can work with you to plan, develop and deploy WordPress Plugins ranging from simple to complex.

Contact Us

Whether you need some help, want a quote or are reaching out with a general question we welcome any request through our Support Ticketing System.

P: 0451 836 844
E: support@cloughit.com.au
F: https://facebook.com/cloughit

18 Oscar Close
Ormeau QLD 4208

  • 08:00 - 18:00 Monday
  • 08:00 - 18:00 Tuesday
  • 08:00 - 18:00 Wednesday
  • 08:00 - 18:00 Thursday
  • 08:00 - 18:00 Friday
  • 09:00 - 15:00 Saturday
  • After Hours & Sunday By Appointment